Posted on May 6th, 2010 No comments
This is a rarity that I post 2x in the same day. I am too busy doing to write.
I am making an exception, since millions of buyers are trusting PAYPAL and having ‘false-sense’ of security that like their bank or credit card. If there is a problem PAYPAL will be their ‘knight in shining armor’
COMPLETE AND UTTER BULLSH*T!!!
I just got done with a 45minute talk with PAYPAL that was escalated up 3 levels.
To sum it up and each level at PAYPAL told me this…
IF YOU GET A NON-PHYSICAL PRODUCT . PAYPAL CAN NOT CONFIRM OR DENY RECEPTION AND THEREFORE CAN NOT… I REPEAT… CAN NOT REFUND A DISPUTE!!!!!
EVEN IF THE SELLER DOES NOT RESPOND TO YOU OR PAYPAL !!! it will be YOUR LOSS!
So, any services, course, e-books, hosting… etc. etc. ARE NOT COVERED BY REFUND VIA PAYPAL!
IF YOU CAN NOT HOLD IT, PUT IT IN A WHEELBARROW OR MOVE IT WITH A CRANE OR CONTAINER SHIP… YOU ARE S.O.S. if you have an issue.
Stick with AMEX or your Major bank (though they can also NOT back you) if you buy ANYTHING you think you may want a refund on or have an issue with and even then. Contact them ahead of time and ask them their policy on refunds on non-physical items IE: service, ebooks and training.
PAYPAL IS NOT MEANT FOR DIGITAL PRODUCTS OR SERVICES (these are their own words)
You have been warned. Have a nice day
Posted on May 6th, 2010 4 comments
Just wanted to let you know
DO NOT BUY ANTHING ONLINE WITH PAYPAL, CAPITAL ONE or YOUR BANK DEBIT CARD!
If, it is not a physical item you will find it impossible to return and get credit.
I am letting you know after I just went through the proper process to dispute a charge and after all the steps were followed and the seller had no communication with PAYPAL or myself.
They denied refunding me because… not out of time or lack of paper work.
BECAUSE IT WAS NOT A PHYSICAL ITEM THEREFORE NOT COVERED BY PAYPAL!
So, before you order that course or e-book. Make sure its with AMEX or you may get scr*wed.
I know PAYPAL, CAPITAL ONE and BANKS wont like this post, but maybe they should protect the consumer more than the person taking money and NOT following their own return policy.
YOU HAVE BEEN WARNED!!!